Privacy Policy

TurnKey OpenDoor ("we", "us", "our") is an AI-powered platform that connects clients with licensed real estate agents for personalized consultations. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your data.

We operate primarily in California and comply with all applicable state laws, including the California Consumer Privacy Act (CCPA).

When you complete a consultation on our website, we collect the following information:

• Full name
• Email address
• Phone number
• Intention (buy, sell, invest, relocate)
• Preferred California market or city
• Budget range
• Timeline for the transaction
• Preferred language for communication

If you chat with our AI assistant Kevin, we also save your conversation history to better understand your needs and match you with the right agent.

We use your information to:

• Match you with 2–3 licensed real estate agents who fit your criteria
• Share your contact details with matched agents so they can reach out to you
• Internal analytics and service improvement
• Communicate with you about your consultation

Your contact information is shared ONLY with the licensed agents matched to you. We never:

• Sell your data to third parties
• Share your data with cold-calling lists
• Share your data with brokers who were not matched to you
• Use your data for marketing email lists

Only the agent you were matched with will contact you, and only after your explicit consent.

We retain your information for as long as it is relevant to providing our services, or as required by law. You may request deletion of your data at any time.

To request deletion, contact us at (818) 207-8442. We will process your request within 30 days.

We use minimal cookies to operate the website and for basic analytics. We do not use advertising cookies and do not track your activity across other websites.

You can disable cookies in your browser settings, though some site features may not function properly.

If you are a California resident, you have the following rights under the CCPA:

• Right to know — what personal information we collect about you
• Right to delete — request deletion of your personal information
• Right to opt-out of sale — we do NOT sell your data. We have never sold and will never sell your personal information.
• Right to non-discrimination — for exercising your rights

To exercise any of these rights, contact us at (818) 207-8442.

Our services are not directed at individuals under 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a minor, contact us to have it deleted.

If you have questions about privacy or wish to exercise your rights, contact us:

TurnKey OpenDoor
(818) 207-8442